Please read these licence terms carefully

This privacy policy applies between You, the User of this App, and Kapshoo Limited, the Owner and Provider of this App. Kapshoo Limited takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the App.

By downloading and also by using this App You are agreeing to be bound by these Terms and any such amendments made by Us to these Terms from time to time. The Terms as amended will be posted on the Website and are available via this App. It is Your responsibility to ensure You are aware of the Terms current at any particular time and We recommend that You regularly check the Website to ensure You are aware of the Terms that apply at any particular time. Each time You use the App You are deemed to have agreed to the Terms current at the time of use of the App and You agree to comply with them.

If you do not agree to these terms do not download or use the app and uninstall all copies of the app off your devices if you have already installed copies of the app.

Who We are and what this agreement does

We, Kapshoo, of Electra House, Electra Way, Cheshire, CW1 6GL England, subject to the Terms, license You to use the App, the Services, the Website and the Documentation as permitted in these Terms.

This privacy policy applies only to the actions of Kapshoo Limited and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

For purposes of the applicable Data Protection Laws, Kapshoo Limited is the “data controller”. This means that Kapshoo Limited determines the purposes for which, and the manner in which, your Data is processed.

1. Definitions
   
   

In this privacy policy, unless the context requires a different interpretation:

1. the singular includes the plural and vice versa;
2. references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;
3. a reference to a person includes firms, companies, government entities, trusts and partnerships;
4. “including” is understood to mean “including without limitation”;
5. reference to any statutory provision includes any modification or amendment of it;
6. the headings and sub-headings do not form part of this privacy policy.
   
   

In this privacy policy, the following definitions are used:

Affiliates

Means any company that is a group company of Ours, any supplier of services to Us or customer of Us or any business that provides services that can be connected to using either the Website or the App.

App

Means any company that is a group company of Ours, any supplier of services to Us means the Kapshoo mobile application and any updates or supplements to it.

App Provider

Means the store or place on the worldwide web or such other place from where you downloaded the App. For example, “Apple Inc’s App Store”.

Cookies

Are small text files placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies);

Data

Collectively all information that you submit to Kapshoo Limited via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;

Data Protection Laws

Any applicable law relating to the processing of personal Data, including but not limited to the GDPR, and any national implementing and supplementary laws, regulations and secondary legislation;

Documentation

Means the related online or electronic documentation available either through the App or on the Website

GDPR

The UK General Data Protection Regulation;

Posting

Means any posting of content using the App including but not limited to the documenting of memories, the posting of photographs, videos, music, sound recording, artwork, or text to a timeline or elsewhere. Postings means more than one Posting whether such Postings are to one location or more than one.

Kapshoo Limited, We or Us

Kapshoo Limited, a company incorporated in England and Wales with registered number 13472157 whose registered office is at Electra House, Electra Way, Cheshire, CW1 6GL;

Services

Means the services that can be accessed using the App or can be shared with others.

Terms
Means the terms as set out herein and as amended by Us from time to time.

UK and EU Cookie Law

the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 & the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2018;

Us

Means Kapshoo Limited, Electra House, Electra Way, Cheshire, CW1 6GL

User or you

Any third party that accesses the Website and is not either:

1. employed by Kapshoo Limited and acting in the course of their employment or
2. engaged as a consultant or otherwise providing services to Kapshoo Limited and accessing the Website in connection with the provision of such services.

We

Means Us

Website

The website that you are currently using, https://Kapshoo.com, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

You

Means you.

Your

Means belonging to you.

2. Your Privacy

We only use any personal data We collect through Your use of the App and the Services in the ways set out below:

For the purpose of the Data Protection Act 1998 (the Act), We are the data controller.

3. Data

What information do We collect about You?

We may collect and process the following information about You:

1. Information that You provide during the process of downloading the App, its use, or by corresponding with Us by e-mail or otherwise. This includes information provided whilst accessing any services which We may provide via the App. In particular, You should note We may record telephone conversations made to any telephone number published by Us for training and other purposes, please see How will We use the information aboutYou below.
   
   

1. We monitor customer usage of the App using analytic software which may include location, screen usage and your interaction with the App. We may also collect information about Your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from Our site (including date and time); the database pages You viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call Our customer service number. Where appropriate we may collect information relating to IP addresses and MAC addresses, operating systems, the networks used to connect to our Servers and time zones.
   
   

1. We may receive information about You if You use any of the apps or websites We operate or the other services We provide. We are also working closely with Affiliates, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies and may receive information about You from them.
   
   

4. How will We use the information about You?
   
   

We collect the information about You to provide the Services, manage Your account, including any other services or products that We may supply via the App from time to time, and if You agree, to email You about other products and services We or Our Affiliates provide.

1. We collect usage information about You when You use the Services. Save for how provided below, We will not share Your information with any third parties for marketing purposes.
   
   

1. Where You enter information for the purpose of allowing You to contact Our Affiliates We will pass on the information provided.
   
   

1. We may disclose Your personal information to third parties if We are under a duty to disclose or share Your personal data in order to comply with any legal obligation, or to protect the rights, property, or safety of Us or Our other customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection. We may also disclose Your personal information to any person, firm or company who acquires or proposes to acquire any relevant part of Our business to which Your information relates or in respect of which it is used.
   
   

5. Keeping your personal Data secure
   
   

Although Our servers are located within the European Economic Area the nature of the world-wide web is such that in Your use of the App, data may be transmitted outside of the EEA. It may also be processed by staff operating outside the EEA who work for Us or for one of Our Affiliates or a supplier to us or one of Our Affiliates. Such staff may be engaged in, among other things, the fulfilment of any order You make using the App, the processing of Your payment details and the provision of support services. By submitting Your personal data, You agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this privacy policy.

We use market leading AWS servers, that provide the highest levels of security but unfortunately, the transmission of information via the world-wide web is not completely secure. Although We will do Our best to protect Your personal data, We cannot guarantee the security of Your data transmitted and any transmission is at Your own risk.

6. Data retention
   
   

Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.

Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

7. Your rights
   
   

You have the following rights in relation to your Data:

1. Right to access – the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
   
   

1. Right to correct – the right to have your Data rectified if it is inaccurate or incomplete.
   
   

1. Right to erase – the right to request that we delete or remove your Data from our systems. (You can choose your personal data via the App, in line with the details set out in this document).
   
   

1. Right to restrict our use of your Data – the right to “block” us from using your Data or limit the way in which we can use it.
   
   

1. Right to data portability – the right to request that we move, copy or transfer your Data.
   
   

1. Right to object – the right to object to our use of your Data including where we use it for our legitimate interests.
   
   

To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: <app@kapshoo.com>.

If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at <https://ico.org.uk/>.

It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

8. Links to other websites
   
   

This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using the app.